Our DNA is as a consumer company - for that individual customer who's voting thumbs up or thumbs down. That's who we think about. And we think that our job is to take responsibility for the complete user experience. And if it's not up to par, it's our fault, plain and simply.0
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I am endlessly fascinated that playing football is considered a training ground for leadership, but raising children isn't. Hey, it made me a better leader: you have to take a lot of people's needs into account; you have to look down the road. Trying to negotiate getting a couple of kids to watch the same TV show requires serious diplomacy.0
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I want to improve TSA's counterterrorism focus through intelligence and cutting edge technology, support the TSA workforce, and strengthen the agency's relationships with stakeholders and the traveling public. All of these priorities are interconnected and are vital to TSA's mission - and I would say, all of our collective mission.0
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The Deep South has a completely different history, both good and bad, that is fascinating for everybody. It makes people work together who usually don't, and that sounds like a cliche in so many ways, but it actually happened... and it happened because of a beautiful idea.0
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